Privacy Policy
1. Introduction
NFComan (accessible at nfcoman.com) values your trust and is firmly committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, process, store, and protect personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We adhere to the principle of privacy-by-design, ensuring that your information is handled with the utmost care, confidentiality, and respect.
2. Scope of the Policy and Data Controller Role
This Privacy Policy applies to all users, visitors, and customers who access or interact with the nfcoman.com website (“Website”) and related services. For the purposes of applicable data protection legislation, including the GDPR and CCPA, the data controller is NFComan, who determines the purposes and means of processing your personal data.
If you have any questions regarding this Privacy Policy or your personal data, please contact us at [email protected].
3. Categories of Data Processed
We may collect and process the following categories of personal data for lawful business, operational, and compliance purposes:
a. Usage Data
Including browser type and version, geographic location, IP address, date and time of visit, referral source, pages visited, and duration of user sessions.
b. Account Data
Such as name, title, company name (where applicable), postal address, email address, and phone number provided during account creation, login, or form submissions.
c. Profile Data
Information related to your preferences, account activity, site behaviors, purchase history, interests, and personalized settings.
d. Communication Data
Including support inquiries, correspondence, feedback, form messages, chat transcripts, and email interactions with our support team.
e. Technical Data
Includes device information, operating system, browser configurations, hardware settings, screen resolution, plugins, and language preferences.
f. Transaction Data
Details related to purchases, billing address, payment method, fulfillment, proof of payment, and delivery confirmations.
g. Preference Data
Includes data collected to determine your marketing preferences, subscription choices, opt-in/opt-out of promotional communications, and product interest profiles.
4. Legal Bases for Processing
We process your personal data using the following legal bases, as required under privacy laws:
– Consent: Where you have given us clear permission (e.g., subscribing to newsletters or accepting non-essential cookies).
– Contractual Necessity: To fulfill our obligations under a contract (e.g., purchases, account access).
– Legitimate Interests: For business functions that do not override your rights (e.g., fraud prevention, analytics, communications).
– Legal Obligations: When required to comply with laws, regulations, or judicial orders.
5. Your Rights
As a data subject under GDPR and a consumer under CCPA, you have the following rights:
– Right of Access: You can request a copy of your personal data we hold.
– Right to Rectification: You may correct or update inaccurate personal data.
– Right to Erasure (“Right to Be Forgotten”): You may request deletion of your data under applicable conditions.
– Right to Restriction of Processing: You may limit how we use your personal data in certain circumstances.
– Right to Data Portability: You can request that we transfer your data to another provider in a structured, machine-readable format.
– Right to Object: To data processing based on legitimate interests, direct marketing, or profiling.
– Right to Non-Discrimination (CCPA): We will not discriminate against you for exercising your privacy rights.
To exercise your rights or submit a verifiable consumer request, please contact [email protected]. We will verify your identity before responding.
6. Security Measures
We implement appropriate organizational, technical, and administrative safeguards to secure your personal data. Key measures include but are not limited to:
– End-to-end encryption of sensitive data.
– Role-based access controls and authentication.
– Regular data backups and disaster recovery processes.
– Security training and awareness for our staff.
– Monitoring and prevention of unauthorized access and data breaches.
7. International Data Transfers
Where your personal data is transferred outside your regional jurisdiction (e.g., the European Economic Area), we ensure adequate protection of the data by implementing appropriate safeguards, such as:
– Standard Contractual Clauses (SCCs) approved by the European Commission.
– Privacy Shield-compliant partners (where applicable).
– Risk assessments and contractual data protection commitments with third-party processors.
8. Data Retention
We retain personal data only for as long as necessary for the purposes for which it is collected, including:
– Usage and Technical Data: up to 12 months, unless aggregated or anonymized for analytics.
– Account and Profile Data: retained while the account remains active, and up to 6 years thereafter as legally required.
– Communication Data: up to 3 years after last contact.
– Transaction Data: retained for up to 7 years for financial and tax compliance.
– Preference Data: retained until opt-out or withdrawal of consent.
9. Cookie Policy
We use cookies and similar technologies for various purposes on nfcoman.com, categorized as follows:
– Essential Cookies: Required for proper functionality of the website and user sessions.
– Functional Cookies: Enhance usability and user preferences (e.g., saved settings).
– Analytics Cookies: Enable us to understand website usage, behavior patterns, and performance improvements.
– Performance Cookies: Help optimize user engagement, page speed, and responsiveness.
We do not use cookies for automated decision-making or invasive profiling.
10. Cookie Management and Compliance
You may manage cookies through your browser settings and/or our cookie management banner when you visit our Website. Under GDPR, we only utilize non-essential cookies after obtaining your active consent. Under CCPA, you may opt-out of cookie-based data sharing with third parties.
To withdraw or change consent, revisit the cookie settings option on nfcoman.com or adjust your browser preferences.
11. Protection of Children’s Personal Data
We do not knowingly collect or process personal data from children under the age of 13. If we become aware that such data has been submitted without appropriate parental consent, we will promptly delete it. If you believe a child has provided us with data, please contact us at [email protected].
12. Policy Updates and User Notifications
We reserve the right to modify or update this Privacy Policy at our discretion. Any material changes will be communicated through prominent notices on nfcoman.com or by direct email where appropriate. Continued use of the Website after such changes implies acknowledgment of the revised terms.
13. Contact Information
For inquiries, complaints, or to exercise your privacy rights, please contact us at:
Email: [email protected]
Website: https://nfcoman.com
We are committed to complying with all applicable privacy regulations and addressing your concerns diligently and fairly.
If you have any questions about this Privacy Policy or the use of your personal data, we welcome you to reach out at [email protected].